Privacy Policy

1. Introduction

Quernmore ("we", "us", or "our") respects your privacy and is committed to protecting any information you share with us. This Privacy Policy describes the types of information we may collect from visitors to our website, how we use that information, and the choices available to you regarding our use of it.

By accessing or using our website or submitting information through our forms, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, please do not use our website or submit your information to us.

2. Information We Collect

We may collect the following categories of information:

• Information you provide directly. This may include your name, email address, phone number, company name, and any other details you submit through a contact or access-request form.
• Technical and usage information. When you visit our website, we may automatically collect certain information such as your IP address, browser type, device type, operating system, referring pages, and the pages you view, typically through cookies or similar technologies.
• Communications. If you contact us, we may keep a record of that correspondence, including any information you choose to include in it.

3. How We Use Information

We may use the information we collect for purposes that include:

• Responding to inquiries and requests for access to our services;
• Operating, maintaining, and improving our website and its functionality;
• Communicating with you about updates, requests, or administrative matters;
• Monitoring website usage for security and performance purposes;
• Complying with applicable legal obligations.

We do not sell personal information to third parties.

4. Cookies and Similar Technologies

Our website may use cookies and similar tracking technologies to distinguish you from other visitors, remember your preferences, and understand how the website is used. You can set your browser to refuse some or all browser cookies, or to alert you when a website sets or accesses cookies. If you disable or refuse cookies, some parts of the website may become inaccessible or may not function properly.

5. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal information, we generally rely on one or more of the following: your consent, the necessity of processing to respond to your request, our legitimate interests in operating and securing our website, and compliance with legal obligations.

6. Sharing of Information

We may share information with:

• Service providers who perform functions on our behalf, such as hosting, analytics, or communication tools, under obligations to keep information confidential and use it only for the purposes we specify;
• Legal and regulatory authorities where required to comply with applicable law, legal process, or governmental request;
• Successors in the event of a merger, acquisition, reorganisation, or sale of assets, subject to appropriate safeguards.

We do not knowingly share personal information with third parties for their own independent marketing purposes.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer required, we take reasonable steps to securely delete or anonymise it.

8. Data Security

We implement reasonable technical and organisational measures designed to protect information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. International Transfers

Depending on how our services and infrastructure are configured, information may be processed or stored in jurisdictions other than your own. Where such transfers occur, we aim to ensure appropriate safeguards are in place consistent with applicable law.

10. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights with respect to your personal information, which may include the right to:

• Request access to the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information, subject to certain exceptions;
• Object to or restrict certain processing activities;
• Withdraw consent where processing is based on consent, without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, please contact us using the details provided on our website. We may need to verify your identity before responding to certain requests.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take reasonable steps to delete it.

12. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to those third-party sites, and we encourage you to review the privacy policies of any third-party site you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any updates will be posted on this page. We encourage you to review this policy periodically to stay informed about how we handle information.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out through the contact channels available on our website.